Average Reviews:
(More customer reviews)Having owned 150 and 200 disc changers over the past few years, I figured the engineering problems must have been worked out by now... why else would Sony keep making them? Unfortunately, I guess that the service centers don't ever communicate to engineering.
Here's my experience with this unit... Day 1 - I dutifully loaded ~230 Cds into the carousel, careful to match the slots with my reference book I use to find my titles fast. Day 3 - The unit dropped the first CD somewhere in the back of the unit, whirr - click - chomp - carousel will not move (been here, done that), unscrew the screws, unjam the Retail purchased CD, check for damage and reload it into the unit, put all the screws back in. Deja Vu. This looks like the beginning of a terrible relationship. Day 7 - Occasional skips, sometimes the song will start to play and then just quit altogether, moving on to a different disc entirely.I respectfully utilize the CD Lens Cleaner CD although I secretly doubt that it has any real effect whatsoever. Day 10 - Same problems as Day 7 except more frequent... This is not a good sign at all. Day 12 - Troubleshooting begins, I move a disk from one slot to another to see if maybe the slot has something effect on the behavior, funny enough, the same cd will play fine if requested from a different slot!? Confusion ensues. Day 13 - Some discs just refuse to play. I tried the Power Off, rest and Power Up routine. I have made sure the player is fully leveled. A decision is made... I'll be calling for an RMA in the morning. I am sure glad that I tested the unit enough in the first 30 days, to really get to know how it will operate over time.I could have lived with the single dropped CD, but coupled with disc access problems, this will not do. Not even at this price.
The last unit I bought from a local nationwide retailer was taken in for service 3 times and returned each time with a note saying they could fine nothing wrong with it... My old 200 CD Sony unit still sits around virtually unused, I'm ashamed to sell it even though it could pass for new. I only hope I get better customer service from our trustworthy on-line merchants.
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Product Description:
Sony's CDP-CX355 300 Disc MegaStorage CD Changer was created for the extensive CD collections of music connoisseurs and avid CD listeners alike. Featuring CD-R/CD-RW Playback, this 300 Disc Changer allows you to play your homemade music mixes as well as your commercial CDs. Additional features include Twin Jog Dial for Easy Disc Access, Custom File Memo, CD Text, MegaChanger Control, Optical Digital Output, 2 Repeat Modes (Disc or Track), and 32 Step Program Play, providing all the tools you need to organize your CDs. Take charge of your changer with the supplied Remote Commander Remote Control, and rediscover your own music with the CDP-CX355.
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